FAQ's

Such an expensive product has to be justified, you're right!

- Manuka, from which the nectar is extracted, is found exclusively in New Zealand and small parts of Australia.

- Manuka honey is in great demand all over the world due to its natural properties.

- Manuka only blooms for a few weeks a year.

- The annual yield is highly dependent on the weather, which can be very changeable in New Zealand.

- Long transport route from New Zealand to Europe.

At the Technical University of Dresden, research was carried out with manuka honeys from various suppliers, which led to astonishing results.

They discovered the important ingredient methylglyoxal, which is many times more abundant in manuka honey than in normal blossom honeys. This makes it one of the most valuable natural products in the world.

If you would like to find out more about the effects of Manuka honey, click here. 

We are truly proud of our products. Totika is a New Zealand brand based in the far north of the North Island. One of the few companies that is still 100% kiwi owned.

- We only sell 100% raw manuka honey

- Unpasteurised

- Ethically sourced from our own hives

- 100% monofloral manuka honey

- No additives or added sugar

- Produced and packaged in our own factory

In 2018, the Ministry for Primary Industries (MPI) introduced a law in New Zealand that strictly controls the export of manuka honey. Only Manuka honey that has been checked for authenticity by the MPI and has successfully passed the test is allowed to leave New Zealand and travel to Switzerland. This ensures that our customers receive only the highest quality Manuka honey.

The certificates for the honey can be found here

MGO is short for methylglyoxal. This is a sugar breakdown product that makes Manuka honey a true superfood and clearly distinguishes it from other products.

UMF is the abbreviation for Unique Manuka Factor. (Unique Manuka Factor)

For all those who want to know more about MGO, UMF, the authenticity test and Manuka in general, we have compiled a more detailed dossier. Click here

Totika Nature's honey is subjected to specific tests that fulfill all necessary markers. You can find out more about that just - here

No, there is no minimum order value.

You will receive an e-mail from us as soon as we have received your order. You will also automatically receive news about your order by e-mail. In the event of a delay on the part of Totika Nature Switzerland, we will contact you in good time.

We hand over the parcel to Swiss Post within two working days (Monday to Friday). In a few exceptional cases, delivery times may be longer. In this case, however, you will be informed by us in good time.

As soon as the parcel arrives at Swiss Post, it will be delivered within two working days (B Mail). If you opt for A Mail, the Manuka Honey will be delivered the following day (Monday to Friday only). Please note that this is the official information provided by Swiss Post. Totika Nature Switzerland accepts no responsibility for the postal delivery service.

We currently only deliver to Switzerland and Liechtenstein.

For enquiries from abroad, please use the contact form. (Contact)

For orders from Switzerland and Liechtenstein up to 2kg:

The parcel will be sent with Post Priority (A Mail). The shipping costs are CHF 10.50.- per order.

For orders from Switzerland and Liechtenstein from 2kg to 10kg:

The parcel will be sent with Post Priority (A Mail). The shipping costs are CHF 13.50.- per order.

Delivery takes place within Switzerland and Liechtenstein and is free of charge for customers with an order value of CHF 150.- or more.

Honey can crystallise due to the natural process of sugar formation.

However, this process is highly dependent on temperature and sugar composition.

(More on this under; How to store Manuka honey)

It should be mentioned upfront that crystallisation has no effect on the taste or quality of the honey. In fact, some consumers prefer crystallised honey because of its creamy texture. However, if you prefer more liquid honey, you can treat the Manuka honey container in a warm water bath. You will increase the efficiency of the process if you keep stirring the Manuka honey at the same time. (Temperature must be below 40°C) 

The optimum storage temperature for Manuka honey is between 10°C and 25°C. It is important to store the honey in a cool, dry place to preserve its properties.

Manuka honey should also be protected from excessive exposure to sunlight, as sunlight breaks down bioactive compounds.

Manuka honey is safe for most people to consume, however there are some situations where caution is advised:

Allergies: people with allergies to bee products should be cautious and consult their doctor before consuming manuka honey.

Children under one year of age: It is recommended not to give honey, including manuka honey, to infants under one year of age as honey carries the risk of botulism, a life-threatening disease caused by the bacterium Clostridium botulinum.

Diabetes mellitus: People with diabetes should control the consumption of honey, including manuka honey, in moderation as it can raise blood sugar levels.

Excessive consumption: Although manuka honey may have health benefits, it should still be consumed in moderation. Excessive consumption can lead to excessive sugar intake and increase the risk of tooth decay and weight gain.

Drug interactions: Some studies suggest that manuka honey may interact with certain medications. People who regularly take medication should consult their doctor before consuming manuka honey to check for possible interactions.

It is always advisable to consult a doctor before using manuka honey or other dietary supplements or natural products, especially if you suffer from certain health problems or take medication regularly.